Licence Agreement and Terms of Use Privacy Policy Refund and Cancellation Policy Third-Party Notices
Refund and Cancellation Policy
Version 1.0 — 2 November 2026.
Try first. Every product has a free, fully functional 30-day trial, with no card required. Please use it to confirm that the software suits your work before you buy.
New subscriptions
If you are not satisfied, ask for a refund within 14 days of your first purchase of a product and we will refund the full amount. The licence is deactivated when the refund is issued.
Renewals
You can cancel automatic renewal at any time. Cancellation takes effect at the end of the current year, and the software keeps working until then. If a renewal was charged that you did not intend, ask within 14 days of the renewal date for a full refund.
After 14 days
We do not give partial refunds for unused time. We may make an exception at our discretion, for example when a defect in the software prevents you from using it and we cannot fix it.
How to ask
E-mail support@S-AlgoL.com with your order e-mail address and order number. Refunds go back to the original payment method. Your bank may take 5–10 business days to show them.